Subscription and After-sales
Subscription and After-sales

Static Residential Proxies – Manual Renewal and Auto Renewal Management

Guide users on how to renew subscribed static residential proxies and configure auto-renewal settings.

I. Static Residential Proxy Manual Renewal

  1. Visit the PuraRoute official website
  2. Log in to your PuraRoute account.
  3. Navigate to My Products > Static residential proxy.

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  1. Locate the target proxy you wish to renew, then click the manual renewal icon in the action column to proceed with renewal.
  2. Select renewal duration: 7‑day and 30‑day renewal options are available.
  3. Choose your payment method: Wallet balance payment or direct payment. Supported payment channels include PayPal, Pix, CARD(VND), CARD(USD), USDT, USDC.
  4. After completing renewal configurations, click Confirm manual renewal to finish payment.

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II. Static Residential Proxy Auto‑Renewal Management

  1. Visit the PuraRoute official website
  2. Log in to your PuraRoute account.
  3. Navigate to Wallet > Auto renewal > Static residential proxy, and click Manage renewal IPs.

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  1. Select the proxy for auto‑renewal, then enable the Renewal status toggle.
  2. Select renewal duration: 7‑day and 30‑day renewal options are available.
  3. Set the pre‑expiry deduction day: auto‑renewal can be configured to trigger up to 29 days before expiry.
  4. Click Next: Review n Changes.

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  1. Verify and save your auto‑renewal settings.

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  1. Once saved, you may view your renewal configurations. Selected proxies will be renewed automatically upon approaching their expiry date.

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